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Terms of Service

Updated: October 13, 2026

What this is

AdminHub is a platform for managing Telegram bots, channels and shops. We provide the interface (Mini App + web admin) and infrastructure. You use your own channels and bots, configure them and receive payments directly.

Service description

The service includes: shop module (products, subscriptions, services), AI Content Factory, publishing and post queue, subscriber and team management, AI Support, Cross-promo. Plans — Free (with limits) and Pro (unlimited; in Telegram, 400 Telegram Stars per month; in the browser version, paid by card through Whop, with the price shown before you pay).

Acceptable use

By using AdminHub you agree to: (a) not violate Telegram's Terms or the laws of your country of operation, (b) not use the platform for spam, fraud or prohibited content, (c) not attempt unauthorised access to other users' data or the infrastructure.

Payments and money

We don't store card data and never touch your money. Telegram Stars flow through Telegram. Fiat payments go through the payment provider you choose. Platform fees apply only to the Pro subscription. Refunds to your customers are issued by you through Telegram. In the browser version, card payments for Pro and credit packs are processed by Whop (whop.com), our payment processor; the seller is AdminHub. Card prices are stated without sales tax or VAT; where tax applies, it is calculated and added at payment.

Cancellation and refunds in the browser version

These rules apply to card payments made in the browser version. You can cancel Pro at any time: it stays active until the end of the period you have already paid for, and we do not refund the unused part of a paid period. A credit pack can be refunded in full if you ask within 14 days of buying it and none of the credits from that pack have been spent. To ask for a refund, write to our support bot. We may make exceptions at our discretion. When you pay, you confirm that you want to start right away and understand that once you start using what you bought, the 14-day right of withdrawal no longer applies; the pack refund described above is our own policy and is separate from that right. These rules do not limit the rights that consumer protection law gives you.

Bot permissions

AdminHub uses only the permissions you explicitly granted the bot inside Telegram. You can revoke them at any time — remove the bot from a channel or disable it via @BotFather. Once revoked, we lose access to the corresponding functionality.

Termination

You can stop using the service at any time. You can disconnect the bot yourself; to have your workspace and its data deleted, write to our support bot (see “Your rights” in the Privacy Policy). We may suspend access in case of serious policy violations (spam, fraud, security threats) with prior notice, except in emergencies.

Limitation of liability

The service is provided "as is". We do our best to keep it stable, but we do not guarantee 100% availability. Our maximum liability for any damages is limited to the amount you paid us in the last 12 months.

Changes to terms

Terms may change — we'll notify you of material changes inside the Mini App and via email (if you provided one). Continued use of the service means you accept the new version.

Contact

For any questions — write to our support bot:

@tg_adminhub_help_bot