AI answers customers from your own materials — both inside the bot and inside Telegram Business direct messages on your behalf. When the question gets hard, it hands the chat over to a human with full context.
Opens in Telegram — free, no card needed
AdminHub AI Support is an autonomous customer-service agent for Telegram. It answers customers in your bot DMs and in Telegram Business chats using a knowledge base you maintain, in 100+ languages. The agent escalates hard cases to you and logs unanswered questions so you can top up the knowledge base over time.
One helper, two surfaces — the bot and Telegram Business. Answers from your own materials, hands the hard ones over to a human, never drops a thread.
AI understands what the customer actually means, not just the exact words. A buyer asks «when will it arrive» — it pulls the answer from your shipping article even if those words are not in it. Works in 100+ languages.
FAQ for general questions, descriptions of your products and services, and rules for refunds and shipping. With the material sorted, the AI answers more precisely.
When AI cannot find an answer in your materials, the question itself is saved into the list of open questions. Once a week you can scan it and decide what to add to the base.
Connect the bot to your Telegram account — the AI starts answering customers in your direct messages on your behalf. This used to require Telegram Premium; now any account can connect a bot.
AI knows when it is time to bring in a human — no answer in the base, the customer is upset, the customer asks for a manager. The operator gets the whole conversation, so context never gets lost.
Messages from the bot and from Telegram Business land in one list. You can see where each message came from, what the AI already replied to, and where you are needed. No parallel tabs to switch between.
Fill the knowledge base, connect Telegram Business — the AI answers 24/7.
Add 10–20 answers across three types: general questions, descriptions of your products and services, rules for refunds and shipping. Every answer becomes available to the AI right away.
In Telegram settings, open «Chat Automation» and connect your bot. No Telegram Premium needed — it works on any account.
The AI looks for the answer in your materials. If there is no answer, the question is saved into the unresolved list, and a hard chat is handed over to you right away with full context.
Pro is paid with Telegram Stars — monthly or yearly with a 20% discount. Your customers pay any way they want — Stars or card. No hidden fees.
Launch your first channel and prove sales work.
For those who are growing: unlimited, AI support and customer winback.
Need more AI? Top up credit packs: 200 for ⭐ 150, 1,000 for ⭐ 750, 3,000 for ⭐ 2,250.
| Feature | Free | Pro |
|---|---|---|
| Channels | 1 | ∞ |
| Team members | 1 | ∞ |
| Products / services | 10 / 2 | ∞ / ∞ |
| Courses | 1 | ∞ |
| Listings | 3 | 50 |
| AI credits per month | 30 | 500 + top-ups |
| Content sources | 2 | 10 |
| No "Made on AdminHub" footer | — | ✓ |
| AI Support, customer winback, shop broadcasts, cross-promo, shop theming, analytics export | — | ✓ |
On Free you can run the knowledge base — add answers and see which questions the AI could not handle, so you can close them by hand. The AI helper that actually replies on your behalf, in the bot and in Telegram Business, is Pro.
By hand inside the Mini App, across three types: general questions and answers, descriptions of products and services, and rules for refunds and shipping. Every entry becomes available to the AI the moment you save it. Once a week you can scan the unresolved questions and top the base up — usually 20 new articles close 80% of the gaps.
Telegram Business is a mode where your bot replies to customers in your own direct messages on your behalf. Connecting a bot used to require Telegram Premium on the account that owns it. Telegram has now opened this to everyone: you connect the bot in Telegram settings via «Chat Automation», on any account and without Premium. Your customer sets up nothing — they just message you as usual.
The AI decides on its own when it is time to bring in a human — no answer in the materials, the customer is upset, or the customer explicitly asks for a manager. The operator receives the whole conversation, so context is never lost. While the operator is typing, the AI stays quiet.
Yes. You set how the AI should reply — formal, friendly, short, with emoji. You can group your materials into types and set a fallback answer for cases when the AI finds nothing in the base. AdminHub keeps the model stack on its side — you do not pick a model or pay separately for AI providers.
One reply costs a few credits — searching across your materials is heavier than a plain generation. The exact credit cost is shown in the settings and can change. Pro comes with a monthly pool, and you can top up with a pack of credits in Stars. The AI helper is not available on Free — only manual replies.
Share your link and earn half of every payment they make — monthly and annual Pro subscriptions plus every credit top-up. Channels, shops, services or courses, no matter what — as long as they stay with AdminHub, the income is yours.
10 active
~$65/mo
100 active
~$650/mo
Forever, no expiry.
Trade audiences with other Telegram channels. Catalog, deal status flow, and a per-deal subscriber counter — no cash, no ad budget.
Learn moreCatalog with variants, Nova Poshta and Indonesian-courier shipping, buyer reviews. Customers check out in three taps, right in chat.
Learn moreBookings for consultations and sessions — the customer picks a time and pays in one tap.
Learn moreSeed 20 answers in an evening, connect Telegram Business — by morning the AI closes most inbound and hands the hard ones over to you with full context.
Free plan forever · Pro cancels in one tap